Ask you to hand over your card, PIN or cash — and neither will the police.
Make sure inernet check your s, text messages or other information we give you. Get in touch with us straight away and our team will help.
Report suspected fraud Credit and debit card related fraud: Lines are open 8am — 9pm Monday to Sunday. Internet banking, mobile app or telephony related fraud: Lines are open 8am — 8pm Monday to Friday, 9am — 5pm Saturday to Sunday. Lost or stolen cards outside of these hours: Suspicious s, texts and calls: forward the details to scams tsb.
Criminals are playing on spmeone fears of the virus, and on the current uncertainties around travel, isolation and even the difficulty experienced whilst shopping for essentials. Things to look out for: Purchase scams: Fraudsters will offer protective equipment, cleaning liquids and other desirable goods for sale that do not exist.
hhe They may also offer medical products or treatments that do not exist - for example, we're already seeing 'Coronavirus home testing kits' for sale. Apply the normal 'sense test', and be very careful paying for anything via bank transfer.
Only purchase goods from reputable companies that you know and trust. Never click on any links provided in text messages, and make sure you verify any telephone s given before calling them. The genuine organisation's website is a good way of doing this.
Phishing: COVID tax refunds, refunds from your travel bookings, safety advice via and donation requests are all ways in which fraudsters could try and make you click on dodgy links, or make you part with sensitive personal and financial information. An offering you a refund is always to be treated with great suspicion.
Don't be tempted to follow a link offering updates on the pandemic. Just visit www.
Finally, always stop and think about what you are being asked to do, and if you have any doubts, talk to family or friends. Forward any suspicious s to scams tsb.
Vishing: Always be suspicious of unsolicited phone calls. If you bank elsewhere, refund policies differ widely - but in any case, don't delay.
The sooner you report the fraud, the more can be done to help you. Here are some examples that our Partners have seen already: Something you didn't expect from us An unexpected automated call?